Client Questionnaire

Would you like text messages to inform you of latest promotions, news and last minute special offers. If you would please let us have your mobile telephone number or email address (or both) *	Yes No
We would appreciate your feedback on the treatment and/or service your received at the Salon. Please answer the following questions - let us have your name and you'll receive a little something from us as a 'thank you'
How was your welcome to the Salon from our Reception and your therapist? Poor - Good - Excellent? Please add any further comments
How did you find the ambiance of the Salon? Poor - Good - Excellent. Do you have further comments?
How was the organisation of your Treatment? Poor - Good - Excellent? Do you have further comments?
How would you rate the cleanliness of your treatment room and the Salon overall? Poor - Good - Excellent. Do you have further comments?
How would you rate your enjoyment of the treatment - if it was a relaxing treatment? Poor - Good - Excellent. Do you have further commens
How would you rate your Therapists knowledge of the treatment and products used, and her advice to you? Poor - Good - Excellent. Do you have further comments?
How would you rate your experience at Reception at the end of your treatment in relation to paying and re-booking? Poor - Good - Excellent. Do you have any further comments?
Did your Salon visit exceed your expectations? Do you have any further comments? *
What date was your treatment?
Who was your Therapist?
Was there anything we could have done to make your experience a better one? *
Are there any treatments or products you would like to see introduced to the Salon? *
Do you have any suggestions for Retail or Treatment Promotions?